Responsible Gambling: Limits That Apply at Every Tier

Most people who gamble do it for an evening's entertainment, lose a manageable amount and get on with the week. A minority do not, and the difference between the two groups is rarely visible from inside. This page exists so that the tools and the phone numbers are one click away rather than buried behind a support ticket.

The signals worth taking seriously

Chasing losses is the clearest one: a session that was supposed to end an hour ago, continuing because stopping now would make the loss permanent. Depositing money that was allocated elsewhere is the second. Hiding the extent of play from a partner is the third, and by the time it appears the first two have usually been running for months.

There are quieter signals. Playing to change how you feel rather than to enjoy the game. Irritation when interrupted mid-session. An inability to name, without checking, how much went in over the last month. Relief rather than pleasure when a win lands. None of these means a problem exists; all of them mean the question is worth asking.

Tools available inside your account

• Deposit limits — daily, weekly or monthly. Increases take effect after a cooling delay; decreases take effect immediately.
• Loss limits — a ceiling on net losses over a period, independent of how much you deposit.
• Session reminders — a clock that surfaces on screen at an interval you choose, showing elapsed time and net position.
• Time-out — a short break of a day, a week or a month. The account locks and no marketing reaches you.
• Self-exclusion — a long or permanent closure. It cannot be reversed on request during the period you set, which is the entire point of it.

All of these are set from the account page and none requires a conversation with support. A limit you have to justify to a person is a limit you will not set at three in the morning, which is precisely when it matters. If you would rather talk it through anyway, live chat runs around the clock.

Help in Australia, and internationally

Australia has no single state-run gambling regulator for offshore online casinos, but it does have a genuinely good national help service, free and confidential, staffed around the clock.

• Gambling Help Online — 1800 858 858, 24 hours a day, across every state and territory. Counselling by phone, web chat and email.
• Lifeline — 13 11 14, for crisis support when gambling has stopped being the largest problem in the room.
• Gambling Therapy — free multilingual support, forums and one-to-one help, available internationally.
• BeGambleAware — self-assessment tools and treatment referrals.
• Gamblers Anonymous — peer meetings, in person and online, in most Australian capitals.

You must be eighteen to hold an account with us. We verify age before any withdrawal, and we close accounts that fail that check without argument or negotiation. If a person under eighteen has access to a device where a session stays signed in, software such as Gamban and Net Nanny will block gambling sites at the operating-system level.

Nothing on this site is investment advice or a strategy that beats a random number generator, because no such strategy exists. Every game here is designed to return less than it takes over a long enough run. Play with money whose loss changes nothing about your week, set a limit before you deposit rather than after, and treat a withdrawal as the end of a session rather than a pause in one. The homepage explains what we offer; this page explains when to stop.